on the website
See who is browsing through your website and decide on the best approach using chat invitations.
Customers can start a conversation anytime when surfing your website.
Decrease shopping cart abandonment ratio by pointing them in the right direction.
Build a stronger, more human relations with customers and increase your brand loyalty.
Give customer service at any time of the day or night with the use of ticketing system.
Keep track of
Make use of detailed reports and analytics to measure your customer service efficiency.